Your privacy is important to us at NexGen
Last Updated: October 3, 2025
At NexGen, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud mining platform. Please read this policy carefully.
We collect information you provide directly to us, including your name, email address, username, country of residence, and payment information. We also automatically collect certain information about your device and how you interact with our platform, including IP address, browser type, and usage patterns.
We use the information we collect to provide, maintain, and improve our services; process your transactions; send you technical notices and support messages; respond to your inquiries; monitor and analyze trends and usage; detect and prevent fraud; and comply with legal obligations.
We do not sell your personal information. We may share your information with service providers who perform services on our behalf, with law enforcement when required by law, or with other parties with your consent. All third parties are bound by confidentiality obligations.
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our platform.
You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your data. To exercise these rights, please contact our privacy team at privacy@nexgen.com.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@nexgen.com
Data Protection Officer: dpo@nexgen.com
Support: support@nexgen.com
By using NexGen, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our services.
We value your trust and are committed to protecting your privacy.
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